Welcome, Guest. Please Login or Register.
November 25, 2024, 06:05:37 PM
Home Help Search Log in Register
News: SMF is the next generation in forum software, almost completely re-written from the ground up, make sure you don't fall for cheap imitations that suffer from feature bloat!

YaBB SE Community  |  English User Help  |  English Help  |  No email notification after user change email address « previous next »
Pages: [1] Reply Ignore Print
Author Topic: No email notification after user change email address  (Read 423 times)
tom4stir
Noobie
*
Posts: 35


I'm a llama!
No email notification after user change email address
« on: December 28, 2003, 05:10:19 PM »		 Reply with quote
YaBB SE Version: 1.5.4
PHP Version:
MySQL Version:
Server Platform: Unix, Linux, or BSD
Link to Forum:

Problem Description:
A user on my forum has recently changed their email address. The problem is that they are not recieving email notifications on PM's like they used to. Is this a bug, and is there anything I can to do fix it?

Thanks.
Logged
Ben_S
Disciple of Joe
Support Team
YaBB God
*****
Posts: 1586


I Love YaBB SE!

WWW
Re:No email notification after user change email address
« Reply #1 on: December 28, 2003, 09:26:12 PM »		 Reply with quote
Do they have the email notification checkbox set in their IM preferences?
Logged
tom4stir
Noobie
*
Posts: 35


I'm a llama!
Re:No email notification after user change email address
« Reply #2 on: December 28, 2003, 09:28:28 PM »		 Reply with quote
Quote from: Ben_S on December 28, 2003, 09:26:12 PM
Do they have the email notification checkbox set in their IM preferences?

Yes, that was the first thing I asked them. And I know they aren't just not turning it on properly because they said it was working before.
Logged
Ben_S
Disciple of Joe
Support Team
YaBB God
*****
Posts: 1586


I Love YaBB SE!

WWW
Re:No email notification after user change email address
« Reply #3 on: December 28, 2003, 09:38:42 PM »		 Reply with quote
Does their new email address deffinatly work, send them a test email not from the board as there shouldnt be any reason for it not to work.

Do other people get the emails sent by the board?
Logged
tom4stir
Noobie
*
Posts: 35


I'm a llama!
Re:No email notification after user change email address
« Reply #4 on: December 28, 2003, 09:41:23 PM »		 Reply with quote
I'm not sure about their email address, I know that they have heavy junk mail filtering.

It does work for other people on the board.

Thanks for your help, I'll send a test email now.
Logged
Anguz
YaBB God
*****
Posts: 641


llama me?!

WWW
Re:No email notification after user change email address
« Reply #5 on: December 28, 2003, 10:14:02 PM »		 Reply with quote
they could've also written the email address wrong
Logged
My Mods: Avatar & Sig Size Control, No Show Msg Subject, Msg URL Composer, Built-in Avatar Rand, Built-in Sig Rand, Remove New-lines Excess, Show All Stars, Search Bar, Smart URLs
tom4stir
Noobie
*
Posts: 35


I'm a llama!
Re:No email notification after user change email address
« Reply #6 on: December 28, 2003, 10:56:40 PM »		 Reply with quote
Fixed.

Their email was picking it up as junk mail.

Thanks guys for your help, you've got great support.
Logged
Pages: [1] Reply Ignore Print 
YaBB SE Community  |  English User Help  |  English Help  |  No email notification after user change email address « previous - next »
 


Powered by MySQL Powered by PHP YaBB SE Community | Powered by YaBB SE
© 2001-2003, YaBB SE Dev Team. All Rights Reserved.
SMF 2.1.4 © 2023, Simple Machines
 Valid XHTML 1.0! Valid CSS

Page created in 0.166 seconds with 21 queries.